Support agent · Chat on your website
24/7 Customer support for your website - instant, accurate, reliable.
Support Agent instantly answers questions about pricing, shipping, and bookings using your business knowledge base. It captures leads when visitors are ready to buy and routes complex issues to your team.
Who it's for: Shops, salons, clinics and all other companies with a public website.
SIMPLE PRICING
Light
$149
/ month
Everyday questions: opening hours, prices, shipping, a simple booking. Fast enough for most sites.
Plus
$290
/ month
Harder questions: comparing products, longer answers, a big catalogue. Answers are more complex.
Setup $490
- Add to any website, quick and easy.
- Built-in bot and spam protection.
- It learns from your site, PDFs, FAQ and price list
- Stays on-topic - focused on your business and real customers
What it does
What you actually get
Grounded in your company data
We load your site, prices, terms and PDF guides. Support agent answers from those, and can send the visitor to the right page.
Easy to put on your site
You can easily add it to any website - WordPress, Shopify, Wix or a similar setup, anything goes.
Strictly business-focused
Off-topic questions get a polite decline. Built-in rate limiting and anti-bot protection keep your chat secure and cost-efficient.
Turn visitors into qualified leads
When a customer asks for a quote or callback, Support Agent collects their contact details and sends them directly to your team.
A person can take over
If the answer isn't in your materials, Support agent says so, offers a contact form or passes the chat directly to a human employee.
See what visitors ask
What they want, where the site is silent, which answers need a tweak. We keep improving it with you.
It speaks their language
It replies in the visitor's language - still from your data. We set the tone: a formal clinic or a friendly shop.
Light or Plus
Light covers the questions a typical site gets all day. Plus is for when answers need more thought - a bigger catalogue, more back-and-forth, fewer “I don't know.” You choose; we set it up.
How we go live
1
Your materials
We take the site, PDFs and FAQ. If two prices disagree, we fix that before a customer sees it.
2
How it should sound
Greeting, tone, what it must never say, when to ask for a contact, when to call a person.
3
Go live
We put the chat on your site with you. Once it's there, visitors can start asking.
4
We fine-tune the details
After a week we look at real questions and fill the gaps.
The other agents
Three products, one place
Help for your staff
Team agent
Team Agent answers employee questions about onboarding, HR policies, and daily operations in seconds. Reduce repetitive internal queries and free up key staff for high-value work.
Invoices, orders, the shop
Office agent
Office Agent handles operational tasks behind the scenes - processing invoices, triaging incoming mail, and preparing order updates. For any financial transactions or critical changes, it always requests human approval first.
Team agent · Office agent